Getting Started

• Where can I sign up?
• Create an Account
• What is a handle?
• Finding a Performance
• How to Send a Tip
• Managing Your Profile

See all 7 articles

User Account

• How do I edit my account settings?
• My phone was lost or stolen!
• What is the transaction history email and why am I getting it?
• Can I unsubscribe from PickleJar email?
• I received this email but don’t have a PickleJar account.
• Can I change my handle?

Account Management

• How do I sign-in?
• How do I confirm my identity?

Tipping

• Does it cost anything to Throw Notes?
• How do I find a band to tip?
• What forms of payment can I use?
• How do I change my credit card information?
• How do I choose my payment method for throwin’ notes (tipping)?
• How long does it take for the artist to receive my tip?

See all 10 articles

Payments

• Can you cancel a fraudulent payment?
• Can I send an anonymous payment to someone on PickleJar?
• I paid the wrong person!
• Chargebacks on Fraudulent Payments Sent
• Payment in Review
• How do I spot and report a fake, fraudulent, or phishing email or website pretending to be PickleJar?

See all 16 articles

Search Functionality

• How do I know when an artist is playing at a venue or streaming online?
• There are so many bands listed in “On Stage” but I only want to see one genre.